Refund policy
Last updated: September 1, 2026
At AN Flavours, we take pride in delivering high-quality food products with care. Since our products are consumable food items, we maintain a limited return policy to ensure the safety and quality of every order.
By placing an order on www.anflavours.in, you agree to the terms outlined below.
Returns
Due to the nature of our products, we do not accept returns on opened, used, or consumed food products.
However, we will gladly assist you if your order arrives:
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Damaged during transit
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Defective
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Incorrect (wrong product received)
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Missing items from your order
To request assistance, please contact us within 48 hours of delivery.
Eligibility for a Replacement or Refund
To be eligible, please provide:
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Your order number
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Clear photos of the product and packaging
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Photos showing any damage, if applicable
Requests made after 48 hours of delivery may not be eligible for replacement or refund.
Refunds
Once we review and approve your request, your refund will be processed to your original payment method.
Refund processing times may vary depending on your bank or payment provider, but most refunds are completed within 5–7 business days after approval.
Replacements
If your product arrives damaged, defective, or incorrect, we may offer a replacement instead of a refund, subject to product availability.
Non-Returnable Items
The following items are not eligible for return or refund unless they arrive damaged or incorrect:
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Opened spice kits
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Used or partially consumed products
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Products damaged due to improper storage after delivery
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Orders with incorrect shipping details provided by the customer
Order Cancellation
Orders may be cancelled only before they have been packed or dispatched.
Once an order has been shipped, it cannot be cancelled.
Contact Us
If you need assistance with your order, please contact us.
AN Flavours
Website: www.anflavours.in
Email: nidhakhalid2@gmail.com
Phone: +91 70259 60262
Address: East Pang, Pang, Kerala 679338, India